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Whether you’re interested in our programs, have a question, want to get involved, or simply want to connect, we’re here for you.
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Looking for quick answers? See some of our most common queries in the FAQs below.
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Frequently Asked Questions
About Electric Umbrella:
What is Electric Umbrella?
Electric Umbrella is a registered charity that creates a more inclusive society, celebrating difference and inspiring community connection. Through amazing workshops and show-stopping performances, on stage and in schools, we empower learning disabled and neurodivergent people, of all abilities, fostering confidence, skills, and leadership potential.
When you’re part of Electric Umbrella, the stage is always set, the lights are bright, and the show is always on!
Who is Electric Umbrella for?
Our Electric Umbrella community is made up of learning disabled people and everyone around them; friends, family, parents, siblings, and anyone else supporting them to take part.
We offer a range of in-person and online music sessions, both free-of-charge and paid-for. Many of our members attend multiple types of sessions, and in doing so develop valuable friendships and gain in confidence and skill set.
We also offer an Education Programme for both SEND and mainstream schools delivering a range of curriculum music & EDI workshop and performance opportunities.
Where is Electric Umbrella based?
Many of our in-person music sessions take place in our studio and arena at Marlowes Shopping Centre, Hemel Hempstead HP1 1DX, UK.
We also visit schools across Herts, Bucks and North London, and play gigs and festivals all over the country.
Our online activities are open to everybody everywhere.
Our Free Online Activities:
What are the free online activities?
Our activities are designed to cater to different levels of engagement and experience.
Once you’ve registered, we have four regular online sessions that you can join:
EUTV:
Monday 7.30pm – 8.30pm
Need to shake up your Monday? EU TV is the place to be! A fully interactive show with live music and special guests. Dive in, switch on and rock out!
Open Mic:
In-person: Third Tuesday of the month 8.00pm – 10.00pm
Online: First Thursday of the month 8.00pm – 10.00pm
Your opportunity to take centre stage! Put yourself forward, perform your favourite song and watch sparks fly.
Singalong:
Friday 4.30pm – 5.30pm
Pure ‘Feel Good Friday’ energy! Our community shines when we sing, dance and make music together.
Who are our online activities for?
The Electric Umbrella community is made up of learning disabled people and everyone around them; friends, family, parents, siblings, and anyone else supporting them to take part.
If you’re learning disabled and you love music, you will love our supercharged online sessions!
When do the activities run?
Our free activities run through the whole year except for:
- a short break at Christmas.
- UK Bank Holidays.
- Staff training weeks.
How do I join?
Create a free account to become an EU member.
- Sign up here.
- Fill out the form.
- You will receive an email to confirm you’re in.
- Log in to your new account and enjoy getting involved in all of the activities!
I can't sing or play an instrument, can I still come?
Of course! Whether you join our sessions to sing at the top of your lungs or to groove along to the beat, you will love being part of Electric Umbrella. Our sessions are always welcoming, and always inclusive.
Do I have to switch my camera on?
To keep our sessions as interactive as possible we would encourage you to switch your camera on, so that everyone can see your beaming smile.
However, we understand that Zoom can sometimes be a little daunting at first, so it’s okay if switching your camera off feels better for you.
What are your rules about photography and videos?
When you join Electric Umbrella, we ask you whether you are happy to have your photograph in marketing material. Because some of our members say no, we have to be very careful about posting images from our sessions on social media. Therefore we ask members and their familes and supporters NOT to post any photos or videos on their own social media channels. Any images posted by Electric Umbrella are always checked for photo consent before publication.
Can I request a song to sing?
Yes, you can request a song for our Singalong programme using the form on the member free activities page when you’ve signed in to your EU account.
Our Premium Session Activities:
What are the in-person Premium Sessions?
Our In-Person Premium Sessions offer hands-on, immersive experiences in a supportive group setting. These specialised workshops take place at various locations and are designed to help participants develop their musical abilities, confidence, and leadership skills through interactive activities and live performance opportunities.
Crew Days
Half day and full day options available
Big Yellow Choir
Wednesday 6.30pm – 8.15pm
Feel and Face the Music
2 – 4 hour sessions
What are the online Premium Sessions?
Our Online Premium Sessions bring the magic of Electric Umbrella directly to you, no matter where you are. These virtual workshops provide the same high-quality, focused experience as our in-person sessions, with the added convenience of joining from your own home. Participants can engage in tailored activities, receive personalised feedback, and connect with others in our vibrant online community.
Big Yellow Choir
Tuesday 6.30pm – 8.00pm
Cyber Sessions
Monday and Thursday 4.00pm – 5.30pm
Who are our Premium Sessions for?
Premium Sessions are open to learning disabled and neurodivergent people of all abilities, aged 16+. Whether you’re a long-time member or new to Electric Umbrella, if you’re looking to expand your skills, build confidence, or take on new challenges, these sessions are for you!
When do the activities run?
We run most of our premium sessions (Face The Music, Feel The Music, Cyber Sessions, Crew Days, Pushing Boundaries) for 48 weeks per year, with breaks at Christmas and for staff training.
The exception is the Big Yellow Choir, which runs for 42 weeks per year, with breaks at Easter, Christmas and in the summer.
We do not run any sessions on Bank Holidays in England.
Learn more about this year’s running times here.
I can't sing or play an instrument, can I still come?
Of course! Whether you join our sessions to sing at the top of your lungs or to groove along to the beat, you will love being part of Electric Umbrella. Our sessions are always welcoming, and always inclusive.
What is the difference between Free Activities and Premium Sessions?
While our free activities provide a wonderful introduction to the Electric Umbrella community, Premium Sessions offer a more intensive, structured experience. These sessions are tailored to help participants delve deeper into their creative abilities, with focused guidance from our skilled facilitators. Premium Sessions often include advanced workshops, performance opportunities, and access to exclusive resources.
Can I try a session before I sign up?
Yes, get in touch with the team to arrange a taster session, free of charge – whether you’re interested in online or in person.
Can I get financial support to cover the cost of Premium Sessions?
Yes, many of our members receive financial support to participate in Premium Sessions. We offer guidance on how to access funding, including information on direct payments and personal budgets. If you need assistance or advice, feel free to reach out to our team, and we’ll help you navigate your options.
What are your rules about photography and videos?
When you join Electric Umbrella, we ask you whether you are happy to have your photograph in marketing material. Because some of our members say no, we have to be very careful about posting images from our sessions on social media. Therefore we ask members and their familes and supporters NOT to post any photos or videos on their own social media channels. Any images posted by Electric Umbrella are always checked for photo consent before publication.
Our School Programmes:
What are our School Programmes?
Our School Programmes bring Electric Umbrella’s vibrant and inclusive energy into mainstream and SEND schools. These interactive workshops and performances are designed to celebrate difference, inspire creativity, and promote a culture of inclusion. Through engaging musical activities, students of all abilities work together to create memorable experiences that highlight the power of community and the joy of self-expression.
How do the School Programmes work?
Our School Programmes are tailored to suit the needs of each school, offering a mix of workshops, performances, and collaborative projects. Whether we’re leading a group in creating an original song, putting on a live show, or fostering discussion on inclusion, our sessions are designed to be fun, impactful, and aligned with educational goals. These programmes help build confidence and encourage students to embrace their unique abilities while supporting a more inclusive school environment.
What makes our School Programmes unique?
Our School Programmes go beyond typical workshops by integrating learning disabled and neurodivergent performers into every session. This unique approach not only provides students with a dynamic learning experience but also promotes understanding, empathy, and inclusion. By working alongside these performers, students gain valuable insights into the importance of celebrating difference and the strength of community.
How do I sign up my school?
Get in touch with our team at schools@electricumbrella.org.
To access our online activities, such as a National Assembly, Inclusion Academy or the Music Machine Broadcast, create a school account, and you will find links to join the sessions on your account page.
What are the benefits of our School Programmes?
Our School Programmes offer students the opportunity to engage in creative expression while learning about inclusivity and diversity. These sessions encourage teamwork, boost confidence, and foster a positive school culture where every student feels valued. By participating in our programmes, schools can create an environment that champions the idea that everyone has something special to contribute.
Who can participate in the School Programmes?
Our School Programmes are designed for students of all abilities, from mainstream and SEND schools alike. Whether it’s through singing, playing instruments, or simply being part of the audience, every student is encouraged to participate in a way that suits their abilities. These inclusive sessions are adaptable, ensuring that everyone can take part and benefit from the experience.
Do we have to join live online sessions with our camera on?
For safeguarding reasons, interactive Zoom sessions require cameras to be on. However, schools and organisations who prefer not to use cameras can watch sessions via YouTube instead.
Participating in Sessions and Events:
What types of sessions do you offer?
We offer a diverse range of sessions, including music workshops, open mics, live shows, and online performances. These include both free activities and premium sessions, designed to cater to different levels of engagement and experience.
When do the activities and events run?
Our activities run for 42-48 weeks a year.
We don’t run during:
- a short break at Christmas.
- UK Bank Holidays.
- Staff training weeks.
View here the 2024 session dates.
Our live events vary through out the year. Keep an eye on our Live Events page or sign up to our newsletter below to stay up to date.
How do I join and get involved?
To join our free activities, create a free account to become an EU member:
- Sign up here.
- Fill out the form.
- You will receive an email to confirm you’re in.
- Log in to your new account and enjoy getting involved in all of the activities!
If you would like to perform at Open Mic, please get in touch with our team before the show so we can put together the schedule.
To join our premium session activities or a live event, get in touch with someone from the Electric Umbrella team at info@electricumbrella.org.uk to sign up.
Our gigs vary a lot in terms of space available, times and places. We try to make sure that everybody who wants to do so can perform, but there is not always room for everybody at everything. When we get a booking, we usually put a call out to all members asking who would like to be involved. If you can’t make it this time, don’t worry, because another gig will come along soon!
I can't sing or play an instrument, can I still come?
Of course! Whether you join our sessions to sing at the top of your lungs or to groove along to the beat, you will love being part of Electric Umbrella. Our sessions are always welcoming, and always inclusive.
Can I request a song to sing?
Yes, you can request a song for our Singalong programme using the form on the member free activities page when you’ve signed in to your EU account.
Are your online sessions safe?
At Electric Umbrella we have measures in place to keep everyone safe during our online sessions. You have to become a member to join our online sessions, and volunteers are in the background during every activity to manage entry and support interactions.
To make sure that everyone enjoys our online sessions we ask that everyone follows three simple rules:
- Always respect each other.
- Always look out for each other.
- Keep language appropriate and kind.
If you are uncomfortable about anything you see, hear or experience during an Electric Umbrella online session, please tell an Electric Umbrella representative immediately. You can also get in touch by email at: info@electricumbrella.co.uk
Do I have to switch my camera on?
To keep our sessions as interactive as possible we would encourage you to switch your camera on, so that everyone can see your beaming smile.
However, we understand that Zoom can sometimes be a little daunting at first, so it’s okay if switching your camera off feels better for you.
What are your rules about photography and videos?
When you join Electric Umbrella, we ask you whether you are happy to have your photograph in marketing material. Because some of our members say no, we have to be very careful about posting images from our sessions on social media. Therefore we ask members and their familes and supporters NOT to post any photos or videos on their own social media channels. Any images posted by Electric Umbrella are always checked for photo consent before publication.
Why don't you offer "Carer Comes Free" tickets for your events?
Membership and Support:
What are the benefits of becoming an Electric Umbrella member?
Membership provides access to a range of activities that help build confidence, develop new skills, and connect you with a supportive community. Members also enjoy priority access to events and the chance to participate in live performances.
What is the difference between free activities and premium sessions?
Free activities allow you to get involved in our community and experience our workshops at no cost. Premium sessions offer a more in-depth experience, including extended sessions, personalised support, and exclusive content.
How do I cancel or change my membership?
To cancel or modify your membership, please contact us at info@electricumbrella.org.uk. Our team will assist you with any changes.
Can I get involved if I don’t have a learning disability or neurodivergence?
Absolutely! We welcome volunteers, supporters, and partners who share our passion for music and inclusion. Whether you want to help behind the scenes, perform, or contribute in another way, there’s a place for you at Electric Umbrella.
Are your online sessions safe?
At Electric Umbrella we have measures in place to keep everyone safe during our online sessions. You have to become a member to join our online sessions, and volunteers are in the background during every activity to manage entry and support interactions.
To make sure that everyone enjoys our online sessions we ask that everyone follows three simple rules:
- Always respect each other.
- Always look out for each other.
- Keep language appropriate and kind.
If you are uncomfortable about anything you see, hear or experience during an Electric Umbrella online session, please tell an Electric Umbrella representative immediately. You can also get in touch by email at: info@electricumbrella.org.uk
Issues with logging into your account?
Try to clear your cache and cookies, refresh the page and log in again – my.electricumbrella.org.uk
If you’re still experiencing issues, please let us know the link, account (email address used to sign in) and issue you’re experiencing. Email info@electricumbrella.org.uk
Are there Terms & Conditions of Membership?
You can find all our Ts & Cs here, including dates when sessions won’t be running.
Shop:
What is the Electric Umbrella Teemill Shop?
We’ve partnered with Teemill to create a unique range of sustainable clothing and accessories. Every item is made from organic cotton using renewable energy, ensuring no overproduction and zero waste.
How does it work?
Teemill prints each product to order, meaning there’s no wasted stock. Every item is designed to be sent back when worn out and made into something new. Even the packaging is plastic-free!
Where does my order come from?
All orders are handled and shipped by Teemill, an external partner. This means that Electric Umbrella does not process, pack, or dispatch your order directly.
Why is this shop separate from the main Electric Umbrella shop?
The Electric Umbrella Teemill Shop is operated by Teemill on our behalf, allowing us to offer a wider range of high-quality, sustainable products without overstocking or waste.
Where does the money go?
A proportion of each sale goes towards supporting Electric Umbrella and our mission to create extraordinary musical experiences that empower people with a learning disability or neurodivergence.
Can I return or exchange my order?
Yes! As Teemill manages all orders, returns, and exchanges, please visit their Returns & Exchanges page or contact their support team for assistance.
Where can I shop?
Shop our Teemill collection here – This link will take you to our Teemill store, which is an external website separate from Electric Umbrella.
What is the Privacy Policy?
Please view our Electric Umbrella Teemill Privacy Policy here.
General Information:
How can I support Electric Umbrella?
There are many ways to support us! You can make a donation, volunteer, attend our events, or spread the word about our work. Every contribution helps us continue empowering people through music, and we thank you for your support!
What if I need more information or help?
If you have any questions or need assistance, contact us at info@electricumbrella.org.uk. We’re here to help and ensure you have the best possible experience with Electric Umbrella.
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If you are a UK taxpayer, you can boost your donation by 25% through Gift Aid. The government adds 25p for every £1 you donate by reclaiming it from the tax you pay.
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Make a difference, whether through volunteering, fundraising or partnering with us, your involvement helps transform lives and spread joy through music.
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